retellai-data-handling

Retell AI Data Handling

Overview

Implementation patterns for Retell AI data handling — voice agent and telephony platform.

Prerequisites

• Completed retellai-install-auth setup

Instructions

Step 1: SDK Pattern

import Retell from 'retell-sdk';
const retell = new Retell({ apiKey: process.env.RETELL_API_KEY! });

const agents = await retell.agent.list(); console.log(Agents: ${agents.length});

## Output

- Retell AI integration for data handling

## Error Handling

| Error | Cause | Solution |
|-------|-------|----------|
| 401 Unauthorized | Invalid API key | Check RETELL_API_KEY |
| 429 Rate Limited | Too many requests | Implement backoff |
| 400 Bad Request | Invalid parameters | Check API documentation |

## Examples

### Minimize transcript data in a support escalation

For a failed call, retain the call identifier, timestamps, selected agent
version, and error classification in the incident record. Do not paste full
recordings or transcripts into a ticket; redact names, phone numbers, and
payment details before attaching a narrow excerpt. Set the retention owner and
expiry for the exported evidence, then delete the copy after the investigation
and any agreed remediation are complete.

## Resources

- [Retell AI Documentation](https://docs.retellai.com)
- [retell-sdk npm](https://www.npmjs.com/package/retell-sdk)

## Next Steps

See related Retell AI skills for more workflows.