drawio-errors-rendering

Draw.io Rendering Error Diagnosis

Symptom-based diagnostic skill for Draw.io diagrams that render but look wrong. Use the decision trees below to identify and fix visual issues systematically.

1. Master Diagnostic Decision Tree

When a diagram looks wrong, start here and follow the matching branch:

Symptom	Go To
Shape is invisible / missing	Section 2
Edge connects at wrong position	Section 3
Label is truncated, overlapping, or missing	Section 4
Container children are misplaced or clipped	Section 5
Font renders differently than expected	Section 6
Diagram looks correct in editor but wrong in export	Section 7
Shapes overlap or are misaligned	Section 8

2. Invisible Shapes

A shape exists in the XML but is not visible on the canvas.

Decision Tree

Shape invisible?
├─ Check fillColor AND strokeColor
│  ├─ Both are "none" → FIX: Set at least one to a visible color
│  └─ At least one is visible → continue
├─ Check opacity
│  ├─ opacity=0 → FIX: Set opacity to a value between 1 and 100
│  └─ opacity > 0 → continue
├─ Check fillOpacity AND strokeOpacity
│  ├─ Both are 0 → FIX: Set at least one > 0
│  └─ At least one > 0 → continue
├─ Check geometry
│  ├─ width=0 OR height=0 → FIX: Set both width and height > 0
│  └─ Both > 0 → continue
├─ Check coordinates
│  ├─ x or y is extremely large (>10000) → FIX: Move shape into visible canvas area
│  └─ Coordinates are reasonable → continue
├─ Check parent
│  ├─ parent points to a collapsed container → FIX: Expand the container or move shape out
│  └─ Parent is visible → check noLabel property
└─ Check noLabel
   ├─ noLabel=1 on a text-only shape → FIX: Set noLabel=0
   └─ noLabel=0 or absent → shape has an unknown rendering issue

Root Causes

Cause	Style Properties	Fix
Fully transparent shape	`fillColor=none;strokeColor=none;`	Set `strokeColor` to a visible `#RRGGBB` value
Zero opacity	`opacity=0;`	Set `opacity=100;` or remove the property
Zero dimensions	`width="0"` or `height="0"` in `<mxGeometry>`	Set both to positive values
Off-canvas position	`x="-5000"` or `y="99999"`	Move to coordinates within the visible area
Inside collapsed group	`parent="collapsedGroup"`	Expand the parent or reassign `parent="1"`

Critical Rule

NEVER set both fillColor=none and strokeColor=none on a shape unless it is intentionally used as an invisible click target or spacer. This combination makes the shape completely invisible.

3. Wrong Connection Routing

Edges connect at visually incorrect positions on shapes.

Decision Tree

Edge connects at wrong position?
├─ Check perimeter matches shape
│  ├─ Ellipse without ellipsePerimeter → FIX: Add perimeter=ellipsePerimeter
│  ├─ Rhombus without rhombusPerimeter → FIX: Add perimeter=rhombusPerimeter
│  ├─ Triangle without trianglePerimeter → FIX: Add perimeter=trianglePerimeter
│  ├─ Hexagon without hexagonPerimeter → FIX: Add perimeter=hexagonPerimeter
│  └─ Perimeter matches shape → continue
├─ Check fixed connection points (exitX/Y, entryX/Y)
│  ├─ Values outside 0–1 range → FIX: Constrain to 0–1 (0=top/left, 1=bottom/right)
│  ├─ exitDx/exitDy or entryDx/entryDy set incorrectly → FIX: Reset to 0
│  └─ No fixed points or values correct → continue
├─ Check edgeStyle
│  ├─ edgeStyle conflicts with layout → FIX: Match edgeStyle to diagram type
│  └─ edgeStyle is appropriate → continue
├─ Check for missing relative="1" on edge geometry
│  ├─ Missing → FIX: Add relative="1" to <mxGeometry>
│  └─ Present → continue
└─ Check for stale waypoints
   ├─ <Array> with outdated <mxPoint> entries → FIX: Remove waypoints to let router recalculate
   └─ No stale waypoints → edge has an unknown routing issue

Perimeter-Shape Matching (Mandatory)

Shape	REQUIRED Perimeter
Rectangle / Rounded Rectangle	`rectanglePerimeter` (default, can be omitted)
Ellipse / Circle / Double Ellipse	`ellipsePerimeter`
Rhombus / Diamond	`rhombusPerimeter`
Triangle	`trianglePerimeter`
Hexagon	`hexagonPerimeter`
Cloud	`ellipsePerimeter`
Cylinder	`rectanglePerimeter`
Swimlane	`rectanglePerimeter`
Parallelogram	`rectanglePerimeter`

Connection Point Coordinates

The exitX, exitY, entryX, entryY properties use relative coordinates where:

0,0 = top-left corner of the shape
0.5,0 = top center
1,0.5 = middle right
0.5,1 = bottom center
1,1 = bottom-right corner

ALWAYS keep these values in the 0–1 range. Values outside this range cause endpoints to float away from the shape.

Edge Geometry Rule

ALWAYS include relative="1" on <mxGeometry> elements inside edges:

<!-- CORRECT -->
<mxCell id="e1" edge="1" source="a" target="b" style="endArrow=classic;html=1;">
  <mxGeometry relative="1" as="geometry" />
</mxCell>

NEVER omit relative="1" on edge geometry — it causes label and waypoint misplacement.

4. Labels Truncated, Overlapping, or Missing

Decision Tree

Label issue?
├─ Label is missing entirely
│  ├─ Check noLabel=1 → FIX: Set noLabel=0 or remove property
│  ├─ Check value="" (empty) → FIX: Set a value in the value attribute
│  ├─ Check textOpacity=0 → FIX: Set textOpacity to 100 or remove
│  └─ Check fontColor matches background → FIX: Change fontColor
├─ Label is truncated (cut off)
│  ├─ Check overflow property
│  │  ├─ overflow=hidden → FIX: Change to overflow=visible or increase shape size
│  │  └─ overflow not set → continue
│  ├─ Check whiteSpace
│  │  ├─ Missing whiteSpace=wrap → FIX: Add whiteSpace=wrap
│  │  └─ whiteSpace=wrap present → continue
│  ├─ Check shape dimensions
│  │  ├─ Shape too small for text → FIX: Increase width/height in <mxGeometry>
│  │  └─ Shape large enough → continue
│  └─ Check spacing/padding
│     ├─ Large spacing values consume all space → FIX: Reduce spacing values
│     └─ Spacing is reasonable → unknown truncation issue
├─ Label overflows shape bounds
│  ├─ Missing whiteSpace=wrap → FIX: Add whiteSpace=wrap;
│  ├─ overflow=visible (default for edges) → FIX: Set overflow=hidden or overflow=width
│  └─ fontSize too large for shape → FIX: Reduce fontSize or increase shape size
└─ Labels overlap each other
   ├─ Shapes are too close together → FIX: Increase spacing between shapes
   ├─ External labels (labelPosition not center) extend into neighbors → FIX: Adjust labelPosition or shape positions
   └─ Edge labels overlap → FIX: Use labelBackgroundColor to make labels opaque

Label Visibility Checklist

For every shape with a label, ALWAYS verify:

Property	Required Value	Why
`html=1`	ALWAYS present	Enables HTML rendering; without it labels lose all formatting
`whiteSpace=wrap`	ALWAYS present	Enables word wrapping; without it text overflows in one line
`overflow`	Appropriate for context	Controls clipping behavior
`noLabel`	`0` or absent	`1` hides the label entirely
`textOpacity`	`100` or absent	`0` makes text invisible

Label Positioning Rules

When labelPosition is NOT center, the align property MUST be the opposite value:

labelPosition	REQUIRED align
`left`	`right`
`right`	`left`
`center`	any (default: `center`)

When verticalLabelPosition is NOT middle, verticalAlign MUST be the opposite:

verticalLabelPosition	REQUIRED verticalAlign
`top`	`bottom`
`bottom`	`top`
`middle`	any (default: `middle`)

NEVER set labelPosition and align to the same non-center value — the label will detach visually from the shape.

5. Container and Child Layout Issues

Decision Tree

Container/child issue?
├─ Children render at wrong position
│  ├─ Check container=1 on parent
│  │  ├─ Missing → FIX: Add container=1 to parent style
│  │  └─ Present → continue
│  ├─ Check child coordinates are RELATIVE to container
│  │  ├─ Using absolute page coordinates → FIX: Convert to relative (subtract parent x,y)
│  │  └─ Coordinates are relative → continue
│  └─ Check parent attribute on child mxCell
│     ├─ parent does not point to container id → FIX: Set parent="<container_id>"
│     └─ parent is correct → unknown positioning issue
├─ Children overflow container bounds
│  ├─ Child x + width > container width → FIX: Resize container or reposition children
│  ├─ Child y + height > container height → FIX: Resize container or reposition children
│  └─ Negative child coordinates → FIX: Set child x,y >= 0
├─ Container does not resize to fit children
│  ├─ Check resizeParent property
│  │  ├─ resizeParent=0 or missing → FIX: Add resizeParent=1 to enable auto-resize
│  │  └─ resizeParent=1 → continue
│  └─ Check childLayout property
│     ├─ No childLayout set → FIX: Add childLayout=stackLayout for automatic arrangement
│     └─ childLayout set → check layout-specific properties
├─ Children do not move with parent
│  ├─ Missing container=1 → FIX: Add container=1 to parent style
│  └─ container=1 present → check parent attribute on children
└─ Swimlane header overlaps children
   ├─ Check startSize
   │  ├─ startSize too large → FIX: Reduce startSize or move children below header
   │  └─ startSize appropriate → continue
   └─ First child y-coordinate < startSize
      └─ FIX: Set first child y >= startSize value

Container Coordinate System

Children inside a container use coordinates RELATIVE to the container's top-left corner (after the header in swimlanes).

Container at (200, 100) with startSize=30:
├─ Child at relative (10, 40) → absolute position = (210, 140)
├─ Child at relative (10, 0)  → OVERLAPS the 30px header
└─ Child at relative (-20, 40) → OUTSIDE container left bound

ALWAYS ensure child coordinates are non-negative and account for startSize in swimlanes.

Critical Container Rules

ALWAYS include container=1 on any shape that holds children
ALWAYS set child parent attribute to the container's id
NEVER use absolute page coordinates for children — ALWAYS use container-relative coordinates
ALWAYS position first child below startSize in swimlanes

6. Font Rendering Issues

Decision Tree

Font issue?
├─ Font not rendering (squares or boxes shown)
│  ├─ Custom fontFamily not available → FIX: Use a web-safe font or Draw.io built-in font
│  └─ Font name misspelled → FIX: Correct the fontFamily value
├─ Bold/italic/underline not working
│  ├─ Check fontStyle bitmask
│  │  ├─ Using wrong values → FIX: Use bitmask (1=bold, 2=italic, 4=underline, 8=strikethrough)
│  │  └─ Bitmask correct → continue
│  ├─ Using true/false instead of 0/1 → FIX: Use integer bitmask values
│  └─ html=1 missing → FIX: Add html=1 for HTML-formatted labels
├─ Font size appears wrong
│  ├─ fontSize uses wrong unit → FIX: fontSize is ALWAYS in pixels, not pt or em
│  └─ Zoom level affecting perception → Not a rendering bug
└─ Text color invisible
   ├─ fontColor matches fillColor → FIX: Change fontColor to contrast with background
   └─ fontColor=none → FIX: Set fontColor to a visible #RRGGBB value

fontStyle Bitmask Reference

Value	Effect
`0`	Normal
`1`	Bold
`2`	Italic
`3`	Bold + Italic
`4`	Underline
`5`	Bold + Underline
`7`	Bold + Italic + Underline
`8`	Strikethrough

Combine flags by adding values. NEVER use true/false for any Draw.io boolean — ALWAYS use 0/1.

Safe Font Families

These fonts are ALWAYS available in Draw.io: Helvetica, Arial, Verdana, Times New Roman, Courier New, Georgia, Comic Sans MS, Lucida Console

7. Export-Specific Rendering Issues

Issues that appear only in SVG, PNG, or PDF export but not in the editor.

Decision Tree

Export issue?
├─ SVG export
│  ├─ Custom fonts missing → FIX: Use web-safe fonts or embed font in SVG
│  ├─ Shadow not rendering → FIX: Ensure shadow="1" on <mxGraphModel> AND on cells
│  ├─ Gradient different → Known limitation; simplify gradients for SVG export
│  └─ HTML labels not rendering → FIX: Ensure html=1 on all cells
├─ PNG export
│  ├─ Image is blurry / low resolution → FIX: Increase export scale factor (use 2x or 3x)
│  ├─ Shapes cut off at edges → FIX: Add border/padding to export settings
│  └─ Background is transparent when it should not be → FIX: Set background color in export
├─ PDF export
│  ├─ Page size clips diagram → FIX: Use "Fit to page" or adjust page dimensions
│  ├─ Fonts substituted → FIX: Use standard fonts that PDF renderers support
│  └─ Colors differ → Known limitation; CMYK vs RGB color space differences
└─ All export formats
   ├─ Sketch mode (rough.js) renders differently → Known: rough.js randomness varies per render
   └─ Glass/shadow effects missing → FIX: Verify model-level shadow="1" attribute

Export Checklist

Before exporting, ALWAYS verify:

shadow="1" is set on <mxGraphModel> if any cell uses shadow=1
All fonts are web-safe (custom fonts may not embed in exports)
html=1 is present on every cell (prevents label rendering failures)
No shapes extend beyond the diagram bounds (will be clipped in export)
Sketch mode shapes will look slightly different on each export (rough.js randomness)

8. Shape Overlap and Alignment Issues

Decision Tree

Overlap/alignment issue?
├─ Shapes overlap unintentionally
│  ├─ Check geometry coordinates
│  │  ├─ Shapes share same x,y → FIX: Adjust coordinates to add spacing
│  │  └─ Shapes partially overlap → FIX: Ensure x2 >= x1 + width1 + gap
│  └─ Check container childLayout
│     ├─ No automatic layout → FIX: Add childLayout=stackLayout for auto-spacing
│     └─ Layout active but spacing wrong → FIX: Adjust spacing properties
├─ Shapes not aligned
│  ├─ Using inconsistent x or y coordinates → FIX: Align shapes on same x (vertical) or y (horizontal)
│  └─ Rounding errors in coordinates → FIX: Use whole numbers for x, y, width, height
└─ Edge labels overlap shapes
   ├─ Label on midpoint of short edge → FIX: Add labelBackgroundColor for readability
   └─ Multiple edge labels at same position → FIX: Offset labels using the label's geometry offset

Spacing Formula

For horizontal layouts: next_shape_x = previous_shape_x + previous_shape_width + gap For vertical layouts: next_shape_y = previous_shape_y + previous_shape_height + gap

ALWAYS use a minimum gap of 20 pixels between shapes for readability. ALWAYS use a minimum gap of 40 pixels when shapes have external labels.

9. Quick Fix Reference Table

Symptom	Most Likely Cause	Fix
Shape invisible	`fillColor=none;strokeColor=none;`	Set visible colors
Shape invisible	`opacity=0;`	Set `opacity=100;`
Edge floats away from shape	Wrong perimeter	Match perimeter to shape type
Edge endpoint in wrong spot	`exitX`/`entryX` outside 0–1	Constrain values to 0–1 range
Label cut off	Missing `whiteSpace=wrap`	Add `whiteSpace=wrap;`
Label overflows shape	Missing `overflow=hidden`	Add `overflow=hidden;` or resize shape
Label missing	`noLabel=1` or empty `value`	Set `noLabel=0` and provide value
Label detached from shape	`labelPosition` same as `align`	Set `align` to opposite of `labelPosition`
Children at wrong position	Missing `container=1` on parent	Add `container=1;` to parent style
Children use absolute coords	Coordinates not relative	Subtract parent x,y from child coordinates
Bold/italic not working	Wrong `fontStyle` value	Use bitmask: 1=bold, 2=italic, 4=underline
Shadow not showing	Missing model-level shadow	Add `shadow="1"` to `<mxGraphModel>`
Export blurry	Low PNG resolution	Increase export scale to 2x or 3x
Dash pattern not working	Missing `dashed=1`	ALWAYS set `dashed=1` alongside `dashPattern`
Boolean property ignored	Using `true`/`false`	Use `0`/`1` for ALL boolean properties

Related Skills

drawio-core-styles — Complete style property reference
drawio-core-geometry — Coordinate system and geometry
drawio-core-xml-format — XML structure fundamentals
drawio-syntax-connections — Edge and connection details

About this skill

1. Master Diagnostic Decision Tree

2. Invisible Shapes

Decision Tree

Root Causes

Critical Rule

3. Wrong Connection Routing

Decision Tree

Perimeter-Shape Matching (Mandatory)

Connection Point Coordinates

Edge Geometry Rule

4. Labels Truncated, Overlapping, or Missing

Decision Tree

Label Visibility Checklist

Label Positioning Rules

5. Container and Child Layout Issues

Decision Tree

Container Coordinate System

Critical Container Rules

6. Font Rendering Issues

Decision Tree

fontStyle Bitmask Reference

Safe Font Families

7. Export-Specific Rendering Issues

Decision Tree

Export Checklist

8. Shape Overlap and Alignment Issues

Decision Tree

Spacing Formula

9. Quick Fix Reference Table

Related Skills

Reference Links