routing-forms

Routing forms

Shape

• Fields — text, email, phone, number, select, multi
• Rules — ordered list of {conditions, action}
• Fallback — action taken when no rule matches

Rule conditions

conditions: [{fieldId, op, value}, …] — all ANDed together. Ops:

• equals, not-equals, contains, starts-with, in (value is array)

Rule actions

• {kind: "event-type", eventTypeId, teamId?} → redirect to Booker
• {kind: "external-url", url} → redirect off-site
• {kind: "custom-message", message} → render message, no booking

Public URL

/forms/:formId renders the form. On submit:

1. Walk rules in order; first match wins.
2. If none match, use fallback.
3. Record the response in routing_form_responses with matchedRuleId.
4. If the action is event-type, redirect to Booker with prefilled name / email / custom-field values from the form answers.

Common tasks

User	Action
"Route enterprise prospects to Bob"	create-routing-form with a rule matching company size → Bob's event type
"See submissions"	list-routing-form-responses --formId <id>