zscaler-zdx

Zscaler Digital Experience (ZDX) Skill

Monitor digital experience scores, user performance, and application health.

Tools

Tool	Description
list_zdx_applications	List monitored applications
get_zdx_application	Get application health and metrics
list_zdx_users	List users with experience data
get_zdx_user	Get user experience details
list_zdx_devices	List devices with metrics
get_zdx_device	Get device health details
get_zdx_score_trends	Get experience score trends over time
list_zdx_events	List experience events
get_zdx_event	Get event details
list_zdx_alerts	List active alerts
get_zdx_alert	Get alert details
list_zdx_web_probes	List web probe configurations
get_zdx_cloudpath	Get cloudpath analysis

Example Queries

Show ZDX score trends for the last 24 hours

What users have poor experience scores?

List applications with degraded performance

Show alerts for the sales team

Get cloudpath analysis for Office 365

Prerequisites

• ZSCALER_CLIENT_ID OneAPI client ID
• ZSCALER_CLIENT_SECRET OneAPI client secret
• ZSCALER_CUSTOMER_ID Customer/tenant ID
• ZSCALER_VANITY_DOMAIN Vanity domain
• ZSCALER_MCP_SERVICES must include zdx

Server

This skill uses the zscaler-mcp server which connects to ZDX via OneAPI.

Failure Behavior

• On a tool error (timeout, unreachable host, malformed response), report the failure and its error message directly to the user rather than fabricating or guessing at results.
• For a confirmed read-only call, check connectivity and retry once if appropriate. For any call that changes state or sends a message, a timeout does not prove the action failed: inspect current state or delivery status before retrying, preserve the required approval/change gates, and do not repeat an action whose outcome is unknown.