customer-360

Customer 360

Stripe MCP Setup

Requires Stripe MCP (https://docs.stripe.com/mcp). GetMcpTools before CallMcpTool. Paginate all lists (limit: 100, starting_after while has_more). Amounts in cents. Read-only for audits; confirm before writes.

Workflow

1. Resolve customer: search_stripe_resources by email, or fetch_stripe_resources by cus_/sub_ id
2. Pull:
   • Customer object (created, currency, delinquent)
   • Subscriptions (status, plan, MRR, tenure)
   • Invoices (paid total = LTV proxy, open/uncollectible)
   • Default payment method (brand, funding, expiry)
   • Discounts / coupons

Churn Risk Signals

Signal	Risk
delinquent: true	High
past_due sub	High
prepaid/expiring card	Medium
Long tenure, active	Low (protect)

Output Template

Customer 360 -- [email / cus_id]

Tenure: [N months]  |  Status: [active/past_due]
Lifetime paid: $[X]  |  Current MRR: $[Y]
Payment: [brand last4, funding, exp]
Churn risk: [Low/Med/High] -- [reason]

Recent invoices:
| Date | Amount | Status |

Recommended action: [protect / recover / upsell]

Never print full card numbers or PII beyond last4 + country.