certificate-request
Provide guidance on completion certificates. Use when a customer asks for a course certificate or LinkedIn certificate details.
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Updated 11-05 00:16
Office & productivity
16,571 results
cohort-schedule-inquiry
Share cohort schedule information. Use when a customer asks about dates, timing, or when the next cohort starts.
continuing-education-credits
Respond to CEU or professional credit inquiries. Use when a learner asks whether a course qualifies for continuing education credits.
corporate-invoice
Handle corporate invoice and reimbursement requests. Use when a customer needs an invoice, VAT or tax info, or documentation for company reimbursement.
discount-code-request
Respond to discount or coupon requests. Use when a customer asks for a promo code or special pricing.
email-change
Transfer licenses to a new email address. Use when a customer wants to change account email, move a license, or update access after a job change.
email-delivery-failure
Handle email delivery failures. Use when messages bounce or a customer reports not receiving emails.
lesson-content-question
Answer lesson-specific content questions. Use when a customer asks about a lesson, code example, or concept in a course.
media-press-outreach
Handle media and press outreach. Use when journalists or podcast producers request interviews, features, or press information.
nonprofit-government-discount
Respond to nonprofit or government discount requests. Use when an organization asks about special pricing for nonprofit, education, or government.
outdated-course-content
Handle reports of outdated course content. Use when a customer says material is old or no longer matches current technology.
pricing-inquiry
Answer pricing questions for courses. Use when a customer asks about current price, pricing model, or availability.
scholarship-financial-aid
Customer requesting free access due to financial hardship, sanctions, or being a student who cannot afford the course. Common from users in sanctioned…
student-discount-request
Respond to student discount inquiries. Use when a student or academic asks about educational pricing.
subscription-renewal-issue
Resolve subscription renewal and charge issues. Use when a customer reports an unexpected renewal, charge, or missing renewal notice.
team-license-purchase
Handle team and bulk license purchases. Use when an organization asks to buy multiple licenses for a team.
technical-issue-course-content
Troubleshoot technical issues with course materials. Use when a customer reports video, code, or content not working.
ui-ux-feedback
Capture UI and UX feedback plus feature requests. Use when a customer shares design feedback or asks for product changes.
website-bug-report
Handle website bug reports. Use when a customer reports site errors or platform issues.
workshop-cancellation-notice
Notify about workshop cancellations. Use when a scheduled workshop or session is canceled or rescheduled.
workshop-technical-setup
Help with workshop technical setup. Use when a customer asks about required setup, tools, or preparation.
israeli-amuta-compliance
Not legal or accounting advice and not an audited financial statement. Prepares an Israeli amuta or public benefit company (chalatz) for its annual filing to…
israeli-freelancer-year
A 6-chapter course teaching the Israeli freelancer's strategic calendar. 12 deadlines, 6 timing decisions, and a working protocol with Reshut HaMisim and VAT.
israeli-restaurant-ops
Help Israeli restaurant owners optimize menus, pricing, and daily operations for delivery platforms. Use when user asks about "restaurant management Israel",…